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Sheet C-09 · Case record

Client withheld — NDA

C-09DeliveredAI & Automation

An AI Knowledge Base That Cut Document Lookup Time by 85%

RAG-based knowledge retrieval across thousands of enterprise documents — LangChain, OpenAI embeddings and Pinecone serving cited answers in under half a second.

An AI Knowledge Base That Cut Document Lookup Time by 85%
Client
Enterprise Knowledge Operations
Sector
Consulting
Timeline
6 weeks
Stack
6 tools

Sheet 01 · Record

Sheet 02 · Brief

01 The challenge

What needed solving

Thousands of SOPs, policies and technical manuals sat scattered across SharePoint, Google Drive and legacy systems. Employees averaged 45 minutes per query hunting for the right information, and different teams got different answers to the same question.

02 The approach

What we engineered

A Retrieval-Augmented Generation pipeline: LangChain handles ingestion and chunking, OpenAI embeddings power semantic search, Pinecone stores the vectors. A FastAPI backend adds intelligent caching under a conversational React frontend — and every answer carries a citation back to its source document and page, so trust is checkable.

Sheet 03 · Results

The results

What shipped, and what it did

  • 85% reduction in manual document lookup time
  • Sub-500ms average response time
  • 98.5% answer accuracy verified against source documents
  • Processes 10,000+ documents across multiple formats

Sheet 04 · Stack

Technology stack

  • Python
  • LangChain
  • OpenAI
  • Pinecone
  • FastAPI
  • React

Sheet 05 · Next

40+ Manual Business Processes Automated on a Legacy ERP

Next case · C-10

40+ Manual Business Processes Automated on a Legacy ERP

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